COVID-19 FAQ

COVID-19 FAQ
Posted on 07/15/2020
IF YOU ARE A RIO RANCHO PUBLIC SCHOOLS STAFF MEMBER AND ARE EXPERIENCING COVID LIKE SYMPTOMS, PLEASE EMAIL US AT covidreporting@rrps.net or call 505-891-1319. THANK YOU!

COVID-19 Frequently Asked Questions

This information is subject to change, so please check back frequently! Thank you!


Q. What is a good source of information for staying safe with COVID-19?

A. The NM Department of Health has created a very comprehensive web page that has collected many of the most relevant CDC guidelines that you should be aware of called What You Need to Know. Be sure to scroll down the page a bit to get to this section. 


Q. What do I do if I am in a high risk category according to the CDC?

A. Please contact the Human Resources Benefits Office  for ADA or FMLA paperwork and to discuss your options. 


Q. What happens if I contract the COVID-19 virus?

A. The first thing you should do if you think you have the COVID-19 virus is to contact your physician. You should also let your Supervisor know that you have COVID-19 type symptoms. Then you should contact the Human Resources Benefits Office as you may be eligible for coverage under the Families First Coronavirus Response Act. 


Q. What happens if someone I care for contracts the COVID-19 virus? 

A. Again, you should contact the Human Resources Benefits Office as you may be eligible for coverage under the Families First Coronavirus Response Act. 

Generally, the Act provides that covered employers must provide to all employees:[2]

  • Two weeks (up to 80 hours) of paid sick leave at the employee’s regular rate of pay where the employee is unable to work because the employee is quarantined (pursuant to Federal, State, or local government order or advice of a health care provider), and/or experiencing COVID-19 symptoms and seeking a medical diagnosis; or
  • Two weeks (up to 80 hours) of paid sick leave at two-thirds the employee’s regular rate of pay because the employee is unable to work because of a bona fide need to care for an individual subject to quarantine (pursuant to Federal, State, or local government order or advice of a health care provider), or care for a child (under 18 years of age) whose school or child care provider is closed or unavailable for reasons related to COVID-19, and/or the employee is experiencing a substantially similar condition as specified by the Secretary of Health and Human Services, in consultation with the Secretaries of the Treasury and Labor.


Q. What are some ways to stay safe with COVID-19?

A. The simplest answer is to wear a face covering, practice social distancing and wash your hands. Please take a look a the following videos from the CDC. 














 Q. What will happen in the case of a COVID incident at a school or department?

A. Three steps will happen.

1. If a case of COVID  or a possible case of COVID is reported in a school or department, the appropriate state agency will be contacted immediately and we will work with that agency to receive their guidance on quarantine, testing, contact tracing and cleaning of the facility. 

2. The appropriate actions will be taken in conjunction with strong guidance from the state agency with whom we are working at the time. These steps would include quarantining and testing for the individual, contact tracing, quarantining and testing for those in close contact and the cleaning of the facility. 

3. Every staff member, family member and community member who needs to be contacted and communicated with would be notified in each case. Please be aware that the entire district  would most likely not be notified about an incident at a particular site or department. 


EOC Map.pdf