
Whenever business people get together, a prime topic
of conversation is how to sell to school districts. Many
suppliers approach government selling as if it were a
world all its own - forbidding and mysterious. This is
not true, and success in this field requires the same
quality of commitment as any other. If you want your company
to sell to "school district" you must first decide just
how much of your company's resources you are willing to
give to that task. Your starting step might be market
research. Later, if you see enough profit potential and
your company's ability to go after it, you may want to
assign considerably more resources.
A common fallacy is "the government market." It is not
"the market," but rather thousands of markets, including
federal agencies, state, cities, counties, towns, boards,
commissions, authorities, schools, and institutions of
higher learning, and so on. There are basic commonalties,
but every purchasing authority has some unique characteristics.
Once a company is willing to accept that there are thousands
of markets, the next step is to examine some common basic
beliefs about government. A few are:
-
Governments are bureaucratic and contain too much
red tape;
-
Tax money is misspent - and government employees
are not concerned;
-
Bids are rigged; and Governments do not pay their
bills.
When you examine the commonly held beliefs, you need
to be willing to discover the truth and give up the myths.
What is the truth about red tape in government? An objective
examination reveals that "red tape" is a derogatory name
for a series of processes, laws and regulations - which
must be followed to get things done legally. The processes
are designed to protect the taxpayer - actually for the
public good. These processes normally are not complicated,
but may be lengthy. They do entail more than a handshake.
A company interested in the government market must be
willing to accept that these processes exist and be willing
to play by the rules.
Is tax money misspent and are government employees concerned?
The truth is that government employees as a whole, are
probably more concerned about how money is spent than
the average taxpayer. While the demand for services has
not changed significantly over the past decade, unfortunately
resources have - the budget and number of employees. Governments
are today doing more with less, thanks in a large part
by streamlining operations and government employees figuring
out how to make the system work more efficiently.
Are bids rigged? If you closely examine the way a public
purchasing agent spends a great deal of his/her time,
you'll discover that a good portion is devoted to identifying
new sources of supply, administering outreach programs
to encourage companies' interest in doing business with
the government, and notifying them of opportunities. These
activities as well as adhering to the Procurement Code
and bid rigging are hardly compatible.
At one time governments' reputation for slow pay may
have been valid. However, today efforts to insure prompt
payments are being given top priority.
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